Shipping Policy

Thank you for shopping at The Stack & Gear Connect®. Below is our policy regarding shipping and delivery.

1. Delivery Areas

We currently deliver within South Africa. For international shipping, please contact us before placing your order.

2. Shipping Timeframes

3. Shipping Fees

Shipping costs are calculated at checkout based on your delivery address and order size. We may offer free shipping promotions from time to time.

4. Order Tracking

Once your order has shipped, you’ll receive a tracking number via email or SMS. Please allow up to 24 hours for tracking info to update.

5. Delays

Delays may occur due to public holidays, load-shedding, strikes, or courier backlogs. We are not responsible for delays once the package is in the courier’s possession.

6. Lost or Damaged Orders

If your order is lost or arrives damaged, please contact us immediately so we can assist with a replacement or refund.

Last updated: May 14, 2026

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