Terms and Conditions

Welcome to The Stack & Gear Connect® Online Store. Please read these Terms and Conditions ("Terms") carefully before using our website or making a purchase. By accessing or using our website, you agree to be bound by these Terms.

1. Company Information

The Stack & Gear Connect®
Address: Cape Town, Cape Town, Cape Town, Western Cape, 7945
Email: galiedbillngs@yahoo.com
Phone: +27791648255

2. Ordering and Payment

• All orders placed through this website are subject to acceptance by The Stack & Gear Connect®.
• We accept payment via PayFast and other approved methods.
• Prices are quoted in South African Rand (ZAR) and include VAT where applicable.
• Payment must be completed before we process your order.

3. Shipping and Delivery

• We aim to dispatch orders within [X] business days after payment confirmation.
• Delivery times may vary due to factors beyond our control, including courier delays.
• Risk passes to you upon delivery to the courier.
• Shipping costs are calculated at checkout and are the customer's responsibility.

4. Returns, Refunds and Cancellations

• You may return items within 7 days of receipt if they are unused, in original packaging, and with proof of purchase.
• Certain products (e.g., software, personalized items) may not be eligible for return.
• Refunds will be processed to the original payment method after we receive and inspect the returned items.
• Order cancellations must be requested before the item is dispatched.

5. User Obligations

• You agree to provide accurate and truthful information when creating accounts or placing orders.
• You are responsible for maintaining the confidentiality of your account credentials.
• Unauthorized use of your account must be reported immediately.

6. Privacy and Data Protection

Your personal information will be handled in accordance with our Privacy Policy.

7. Intellectual Property

All content on this website, including text, images, logos, and software, is the property of The Stack & Gear Connect® or its licensors and protected by intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, The Stack & Gear Connect® is not liable for any indirect, incidental, or consequential damages arising from your use of this website or products purchased.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.

10. Changes to Terms

We reserve the right to update or change these Terms at any time without prior notice. Changes will be posted on this page with an updated effective date.

If you have any questions about these Terms, please contact us.

Last updated: May 14, 2026